• Unregistered Version
  1. Why are the cards dealt in the same order every time I play a game?
  2. Why is the shuffle number the same every time I play a game?
  3. How do I set the Owner Name of my device?
  4. My registration code is not being accepted.  What could be wrong?
• Display
  1. The game time does not display or does not display properly.  Why?
  2. If I turn scroll bars off -- can I still scroll when the cards are not completely displayed in the game window?
  3. How can I stop the confirmation dialog boxes from showing up whenever I quit a game?
• Customizations
  1. I downloaded and installed some backgrounds, decks, and sounds but they aren't listed in the customization dialog boxes.  Why not?
  2. I don't see the BGs or Decks folders on my PocketPC device.  How do I create them so I can copy backgrounds and card decks to them?

• Unregistered Version

   

  1. Why are the cards dealt in the same order every time I play a game?
     
     One restriction of the unregistered version of the game is that you can only play one shuffle.  This gives you a chance to try out the game before you buy.  Once you purchase the product you will be sent a registration code that will unlock all shuffle combinations in the game, including over 2 billion shuffle combinations.
     

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  2. Why is the shuffle number the same every time I play a game?
     
     The shuffle number identifies the order of the cards in the shuffled deck.  The unregistered version only allows you to play one shuffle.  This gives you a chance to try out the game before you buy.  Once you purchase the product you will be sent a registration code that will unlock all shuffle combinations in the game, including over 2 billion shuffle combinations.

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  3. How do I set the Owner Name on my device?
     
     You must set the Owner Name on your device in order for the registration code to be accepted and verified.  To set the Owner Name on your device, tap on the Start menu, select "Settings" and then "Owner Information".  Enter your name in the "Name" field and tap OK.

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  4. My registration code is not being accepted.  What could be wrong?

     The registration code is generated in part from the Owner name of your PocketPC device.  If your owner name does not match the owner name used when you registered your product the registration code will not be accepted by the game.  Another possible reason is that you may have extra space characters at the end of the owner name on your PocketPC.  To check this, tap on the Start menu, select "Settings" and then "Owner Information".  Tap your name in the "Name" field and move the flashing caret as far right as possible.  Remove any extra spaces at the end of your name and tap "ok"..

• Display

1. The game time does not display or does not display properly.  Why?
   
   Most likely this is caused by the time properties in the regional settings for Windows has been set incorrectly.  To correct your time properties:
   
   1. Click the "Start" button
   2. Select "Settings" from the popup menu
   3. Tap the "System" tab, tap on the "Regional Settings" program and then tap the "Time" tab.
   4. Select the desired "Time Style" settings from the combo-box and click OK.
      

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2. If I turn scroll bars off -- can I still scroll when the cards are not completely displayed in the game window?
   
   Yes.  If the layout of the cards is larger than the current window size you can scroll the window.  Use the left, right, up, and down directional control on your device to scroll the window.
   

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3. How can I stop the confirmation dialog boxes from showing up whenever I quit a game?
   
   There are two ways to accomplish this.  The first way is to turn them off in the Options dialog.  Select "Tools" and "Options" from the main menu.  Then select the "Confirmations" tab.  From there select the confirmations that you want displayed.  The second way is to select the "Do not display this dialog again" check box on the confirmation dialog box itself. 

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• Customizations

1. I downloaded and installed some backgrounds, decks, and sounds but they aren't listed in the customization dialog boxes.  Why not?
   
   The list of files displayed in the customization dialog boxes is determined when the "Tools", "Customize" menu command is selected.  If you downloaded and installed files while this dialog box was open you need to close the dialog and reopen it again so that the list is refreshed.  If the files still do not appear in the list then it is possible that the files are installed in the wrong directory.  Customization files must be in one of the subdirectories of the directory where the game is installed (e.g. BGs, Decks, Media).
   

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2. I don't see the BGs or Decks folders on my PocketPC device.  How do I create them so I can copy backgrounds and card decks to them?
   
   This can be done one of two ways:
   1) On your PocketPC device, tap the start menu button and select "File Explorer".  Then change from "My Documents" to "My Device", then tap "Program Files", then "Games", then "King Sol".  Once in the "King Sol" folder, tap "Edit" at the bottom of the screen and select "New Folder".  Change the name of this new folder to "BGs".
   -or-
   2) On your Windows desktop open up Microsoft ActiveSync and click on the "Explore" button.  Then double-click on "My Pocket PC", then "Program File", then "Games", then "King Sol".  Once in the "King Sol" folder, click "File" from the main menu and select "New Folder".  Change the name of this new folder to BGs.
   
   To create the Decks folder follow the same instructions above except use the folder name "Decks" instead of "BGs".