• Unregistered Version
  1. Why are the cards dealt in the same order every time I play a game?
  2. Why is the shuffle number the same every time I play a game?
• Display
  1. When I start the game I get a dialog box telling me that I should set my display settings to high color.  What does this mean and how do I get rid of it?
  2. The game time does not display or does not display properly.  Why?
  3. If I turn scroll bars off -- can I still scroll when the cards are not completely displayed in the game window?
  4. How can I stop the confirmation dialog boxes from showing up whenever I quit a game?
• Customizations
  1. I downloaded and installed some backgrounds, decks, cards, sounds, and skins but they aren't listed in the customization dialog boxes.  Why not?

• Unregistered Version

   

  1. Why are the cards dealt in the same order every time I play a game?
     
     One restriction of the unregistered version of the game is that you can only play one shuffle (except for Klondike and FreeCell which allow all shuffle combinations).  This gives you a chance to try out the game before you buy.  Once you purchase the product you will be sent a registration code that will unlock all shuffle combinations in the game, including over 2 billion shuffle combinations.
     

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  2. Why is the shuffle number the same every time I play a game?
     
     The shuffle number identifies the order of the cards in the shuffled deck.  The unregistered version only allows you to play one shuffle (except for Klondike and FreeCell which allow all shuffle combinations).  This gives you a chance to try out the game before you buy.  Once you purchase the product you will be sent a registration code that will unlock all shuffle combinations in the game, including over 2 billion shuffle combinations.

• Display

   

  1. When I start the game I get a dialog box telling me that I should set my display settings to high color.  What does this mean and how do I get rid of it?
     
     To get the most "visually" out of the game you should have your display set to high-color (16-bit color) or higher.  This is because many of the backgrounds, decks, card faces, and skins look best when your display can show more colors.  This message is being displayed because your display is set to 256-color (8-bit color) or lower.  To stop this message from appearing either click the "Do not display this message again" checkbox or change the screen resolution of your display:
     
     1. Click the "Start" button on the Windows task bar
     2. Select "Settings" and "Control Panel" from the popup menu
     3. Double-click on the "Display" program and then click the "Settings" tab.
     4. Change "Colors" to High Color or higher and click OK or "Apply".
        

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  2. The game time does not display or does not display properly.  Why?
     
     Most likely this is caused by the time properties in the regional settings for Windows has been set incorrectly.  To correct your time properties:
     
     1. Click the "Start" button on the Windows task bar
     2. Select "Settings" and "Control Panel" from the popup menu
     3. Double-click on the "Regional Settings" program and then click the "Time" tab.
     4. Select the desired "Time Style" settings from the combo-box and click OK or "Apply".
        

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  3. If I turn scroll bars off -- can I still scroll when the cards are not completely displayed in the game window?
     
     Yes.  If the layout of the cards is larger than the current window size you can scroll the window.  Use the left, right, up, and down arrow keys on your keyboard to scroll the window.
     

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  4. How can I stop the confirmation dialog boxes from showing up whenever I quit a game?
     
     There are two ways to accomplish this.  The first way is to turn them off in the Options dialog.  Select "Tools" and "Options" from the main menu.  Then select the "Confirmations" tab.  From there select the confirmations that you want displayed.  The second way is to select the "Do not display this dialog again" check box on the confirmation dialog box itself. 

• Customizations

1. I downloaded and installed some backgrounds, decks, cards, sounds, and skins but they aren't listed in the customization dialog boxes.  Why not?
   
   The list of files displayed in the customization dialog boxes is determined when the "Tools", "Customize" menu command is selected.  If you downloaded and installed files while this dialog box was open you need to close the dialog and reopen it again so that the list is refreshed.  If the files still do not appear in the list then it is possible that the files are installed in the wrong directory.  Customization files must be in one of the subdirectories of the directory where the game is installed (e.g. BGs, Sounds, Decks, Media).